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Business Impact Analysis

We conduct Business Impact Analysis (BIA) activities with organisations to understand the criticality of essential products and services & the resulting impact over time if they were suspended due to a major incident occurring.

We also identify suspension period tolerances as well as establish an organisation’s true recovery requirements & capabilities using resources including Technology, People, Premises, Information (Data), Suppliers and Partners. 

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Risk Assessment and Analysis

Risk Assessment and Analysis activities follow many different forms and are dependant on the outcomes needing to be achieved for every organisation.

Tailoring activities to the required deliverables; we identify, analyse and evaluate risks/ threats to the organisation’s technical infrastructure, supply chain, and security (as examples).

Controls and procedures are then reviewed to determine how these unacceptable risk/ threat concentrations are managed and where required; we introduce practical measures to eradicate them altogether or reduce the likelihood and impact to the organisation should these risks/ threats materialise.

Introduced measures include the preparation of Crisis Management procedures, Business Continuity and IT Disaster Recovery plans where appropriate.

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Crisis Management

We work with organisations to establish practical incident reporting and escalation procedures through to the invocation of Crisis Management teams.

There is no one-size-fits-all approach that can be applied to every organisation.

Crisis Management teams need to be invoked promptly when the business has been disrupted or its reputation is being threatened. Impact decisions need to be conducted confidently and the escalation process should be trusted and effective when the recovery clock has started ticking.

Crisis Management development activities include training and coaching Crisis Management team members (responders) ensuring they are comfortable, and confident in fulfilling their roles and responsibilities when serious situations require their engagement.

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Business Continuity

Business Continuity is the term used to describe the capability of an organisation to continue the delivery of its products or services at acceptable pre-defined levels following disruption caused by a major incident occurring.

When major incidents occur; the procedures that guide disrupted organisations back to those pre-defined levels of business are documented in a Business Continuity plan.

Business Continuity plans are created by working with Staff across the organisation to include:

  • Information about how and when the plan will be activated
  • Who will be involved in the recovery effort
  • The roles and responsibilities assumed by those engaged
  • The recovery procedures that enable the continuity of disrupted products or services

DisasterComUK consulting practitioners have developed Business Continuity plans with organisations across all business sectors that are practical, proven and trusted.

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Disaster Recovery

Disaster Recovery typically refers to the recovery of an organisation’s IT infrastructure and systems within a pre-defined time period following disruption cause by a major incident occurring.

When communications converge with IT (and they are included within the scope of recovery planning); it is often referred to as ICT Disaster Recovery.

In the majority of cases; an organisation’s critical products or services are dependant on IT/ ICT and it is therefore essential that Disaster Recovery plans are developed in alignment with Business Continuity plans for those business elements.

Disaster Recovery plans are created with the organisations technical subject matter experts ensuring all technical procedures documented in the plans are accurate, achievable with available resources, and are executed ensuring the resumption of affected business services or products within the predetermined timelines.

DisasterComUK has a wealth of technical expertise and has written Disaster Recovery plans with technical teams for entire technical environments (such as DataCentres) through to simply documenting the restoration of clean data from back-up stores.

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Testing and Exercising

Tests and Exercises are conducted with organisations to determine if the Business Continuity and IT Disaster Recovery plans, people, and systems are fit for purpose.

Tests and Exercises are delivered in many forms ranging from simple one to one plan walkthrough meetings to engaging whole teams as part of a much broader exercise activity.

Delivered in safe, non-service impacting environments, where every activity is orchestrated and facilitated; testing and exercising is delivered at a pace and in a manner that is suitable for your organisation.

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